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How to elevate your performance

When it was first suggested, back in 2009, that the Tikit Support team should become ISO 9001 compliant, I was sceptical.    Seven years later, and having just achieved accreditation for all of Tikit’s global own IP support offices for the very first time, I can admit that my scepticism was misplaced. Better processes mean better performance […]

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Event: Legal Marketing Association Annual Conference 2017

Tikit is sponsoring the Legal Marketing Association Annual Conference 2017. Visit us on booth 301 The 2017 LMA Annual Conference program is a must-attend event. 57% of speakers are new to the conference this year; 66% are in-house marketers; and 25% of breakout sessions feature internal or external clients Attended by senior legal marketing and […]

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Support Statistics December 2016

Tikit’s own IP Support team had a great December achieving a huge 99% client satisfaction rating. The team is led by Miles Osborne and consists of 23 staff, spread across the globe. This month, the team have achieved a 98% client satisfaction rating, which we think is pretty fantastic!

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Are we braced for the jump into 2017?

As is the way, 2016 has disappeared in a flash and a fresh new year lies ahead of us. I’m getting down with the kids this year and using video to share my thoughts on what’s been and what’s in store for us.     By Andrea Foot, General Manager at Tikit Australia Connect with […]

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What skills should tech professionals develop to ensure a successful future in legal? December 2016

Tikit’s Peter Zver’s answer is ‘Connect with clients’. Click here to read the full article.

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ILTA Peer to Peer: Achieving Technological Competence, December 2016

During ILTACON 2016, Jobst Elster, Head of Content and Legal Market Strategy for InsideLegal, moderated a session focussed on attorney technology competence and the evolution from theory to reality. The panellists, including Tony Gerdes, Learning and Development Manager of Offit Kurman, P.A; Robert Karwic, Director of IT Training at Orrick, Herrington & Sutcliffe LLP; and […]

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Prévost Fortin D’Aoust selects iManage for work product management

D’Aoust, makes Itself Future-Ready with Best-of-Breed Document Management, Email Management, and Secure Collaboration

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How do you create technology training that will actually work? Part 2 – planning to succeed.

In the second of two blogs on technology training for law firms, Virginio Basile, Tikit’s Vice President, Professional Services, North America, looks at how properly planned training delivers the maximum benefit for firms. As I said in the first blog, Tikit is currently developing a course for an LTC41 approved certification in timekeeping. To reiterate, LTC4 is a […]

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