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What happens when lawyers want to work outside the office – Part 2

In the second blog of two, Mark Garnish, Tikit’s Development Director, looks at what lawyers will increasingly want from IT. He also outlines what he sees as the biggest challenge to law firm CIOs at the moment, and suggests what it is they should do now to position for making mobility a reality.   In […]

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Support Statistics November 2016

It’s been another great month for Tikit’s own IP Support team. The team is led by Miles Osborne and consists of 23 staff, spread across the globe. This month, the team have achieved a 98% client satisfaction rating, which we think is pretty fantastic!

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What happens when lawyers want to work outside the office? – Part 1

In this first blog of two, Mark Garnish, Tikit’s Development Director, reflects on the fact that increasingly lawyers will want to work remotely. Office 365 appears to make that possible, but first Mark advises that CIO’s be aware of its major limitation. I’m fascinated by the way technology has developed over the last ten years […]

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Forefrount: Passive time capture and the “Magic Pill” syndrome – The long-term costs of the quick fix, November 2016

Tikit’s Richard Walters writes for Thomson Reuters Forefrount publication about passive time capture and the long term costs of the quick fix. Click here to read the full article.  

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ABA Law Practice Today: Attorney Technology Competency: What you and your clients need to know, November 2016

In this month’s roundtable in ABA Law Practice Today, Tikit’s Virginio Basile joins a panel of experts to pull back the covers on the effective use of technology inside of law firms and legal departments. What should law firms be doing to make sure their most valuable assets are technologically equipped to best serve their […]

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Tikit achieves global ISO 9001 accreditation for all own IP Support Desks

Tikit has been awarded ISO 9001:2008 accreditation for all of its Own IP support offices in the UK, Canada, Australia and New Zealand. London, Chicago and Sydney – November 8 2016 Tikit is a global provider of technology solutions to legal and accountancy firms. Today Tikit announced that it has achieved global ISO 9001:2008 accreditation for its […]

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Apps yesterday, apps today, but apps tomorrow?

Smartphone apps are ubiquitous in our professional and personal lives today, but will that continue to be the case? Tikit’s Richard Walters examines the impact of the ‘consumerization’ of business applications and glimpses ahead at trends in the technology user experience. Click here to read the full article.

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When it comes to email marketing – it’s only great design if it works

Law firm marketers understand that email marketing is the best channel when it comes to getting a response, but do they always know if they’re executing campaigns effectively? In this blog Jeff Hemming, Tikit’s Product Manager, Marketing Solutions, wonders if too many marketers work hard on design without ever considering if emails display correctly. He […]

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ILTA’s Financial Management whitepaper: Law firm KPI’s: Making the leap from inward – to client facing, October 2016

Peter Zver, President, Tikit North America, talks to ILTA about how meaningful law firm KPI’s should drive business decisions and that within the last five years there has been a shift from internally focussed measurement to understanding and better communicating client facing metrics. He goes on to say that by increasing metrics transparency, we can establish a mutual […]

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