ALA Legal Management: Thinking out cloud, January 2017

2017 Legal Cloud Forecast: Change is constant Here’s to “Thinking out Cloud” in 2017, year two of musings on all things legal and cloud computing. Since it’s that time of year, take a look at some 2017 legal cloud trends and predictions in the latest column from Jobst Elster, Head of Content and Legal Market […]

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What skills should tech professionals develop to ensure a successful future in legal? December 2016

Tikit’s Peter Zver’s answer is ‘Connect with clients’. Click here to read the full article.

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ILTA Peer to Peer: Achieving Technological Competence, December 2016

During ILTACON 2016, Jobst Elster, Head of Content and Legal Market Strategy for InsideLegal, moderated a session focussed on attorney technology competence and the evolution from theory to reality. The panellists, including Tony Gerdes, Learning and Development Manager of Offit Kurman, P.A; Robert Karwic, Director of IT Training at Orrick, Herrington & Sutcliffe LLP; and […]

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Modern Law: Maximising the impact of time recording, August 2016

The relationship has changed between law firms and their clients. Following the 2008 financial crisis, law firm clients are hiring legal operations officers whose main role is to manage the relationship with outside counsel and ensure “value for money”. Clients are rejecting hourly billing and new arrangements such as fixed fees are putting a lot of pressure on […]

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Modern Law: Client engagement through personalisation of content, August 2016

Tikit’s Lloyd Ellison speaks to Modern Law about how client engagement can be increased through personlisation of content: Businesses are often bombarded by marketing emails. Despite this, effective email marketing that delivers tailored and interesting content remains one ofd the best ways of engaging and retaining clients. Traditional push marketing, when an organization ‘pushed’ it’s […]

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Modern Law: Retaining your workforce and clients through technology enablement, August 2016

Skill shortages are escalating, according to a recent resourcing and talent planning survey by the CIPD. Over four-fifths of respondents felt that competition for talent has increased over the past two years. Forward thinking law firms have come to realise that technology will be a key differentiator when it comes to attracting and retaining the […]

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The Lawyers Weekly: Getting time tracking down to a science, July 2016

Tikit’s North American President, Peter Zver, talks to Luigi Benetton from The Lawyers Weekly about how since the financial crisis of 2008, businesses have exercised greater diligence in managing their legal spending which has meant that the legal services industry needs to get time tracking down to a science. Read the full article.   By […]

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Law Journal Newsletters: Measure to manage – Understanding and using data to affect firm change and client relationships

Organized and meaningful data has been leveraged in progressive organizations for years, but now that data and information is highly accessible and easily consumable via the ever-expanding digital mesh, enterprise-level expectations and related legal business impact have been elevated. With this new reality come many questions: What data should we collect? What needs to be […]

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TR ForeFront: How to increase law firm revenue and profitability, June 2016

Virginio Basile, Vice President, Professional Services, Tikit North America, talks to Thomson Reuters Forefront newsletter about how to increase law firm revenue and profitability using data alone. Read the article here.     By Virginio Basile, Vice President, Professional Services. Connect with Virginio on Linkedin here Follow Virginio on Twitter here  

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Law Practice Today: Law firm data hack attack, Part I and II, April 2016.

Tikit’ NA President, Peter Zver discusses data security with a panel of experts for Law Practice Today. The revelation that some of the country’s most prestigious law firms were hacked in an attempt to uncover confidential information, coupled with the “Panama Papers” scandal, has put an uncomfortable spotlight on law firms and their data security […]

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