Capsticks are a hugely respected and well known law firm that specialises in health, social care and social housing. As experts in their field, Capsticks are responsible for guiding policy in the areas in which they deliver counsel. With a reputation for excellence they have won and continue to win numerous awards, and owing to their impeccable reputation and unrivalled knowledge in the areas in which they operate, they have built an ever expanding client base as well as a team of over 200 specialists. All of whom support the firm’s mission which is to always deliver the highest possible standard of legal services to clients.
“As a firm we are driven by the need to provide the best service in whatever we do, which is how we remain at the cutting edge within our industry. We always source the best and most appropriate technology to support our vision and having looked at other solutions in the market, felt that Tikit’s Carpe Diem Next Generation was the best and most suitable solution to support us in our time recording over the coming years. The intuitive interface makes it simple to use and the seamless display across devices means no matter how or where our fee earners are recording time, whether on their laptop, phone or tablet, in the office, on a train, they are always presented with the same interface and are able to access all the features and functionality of the software. Having that level of integration and mobility was a key determinant for us” – Tim Bond, IT Director at Capsticks.
Carpe Diem time recording software is used by more than 100,000 timekeepers worldwide and is at the forefront of timekeeping in the legal and professional services industries, winning the 2015 LTN Innovation Award as a result. Built from the ground up, Carpe Diem Next Generation is an intuitive, easy-to-use system that for the first time incorporates all the elements of timekeeping into a single, functionally rich solution.
Speaking on behalf of Tikit following the successful acquisition of this high profile firm, Lloyd Ellison, Tikit’s Sales Director said:
“We’re extremely happy to be working with Captsicks, they have led the way in their field by being innovative and client centric. As such they needed timekeeping technology that supported their vision and strategy moving forward, and CDNG was the perfect fit.”
Lloyd went on to say:
“In many successful law firms there is now a noticeable lean towards slicker, more intuitive, automated and integrated solutions, something that Capsticks understood. Other timekeeping apps in the market tend to be built on legacy systems which can be problematic in a number of ways including the headache of having to deal with numerous unwieldy iterations of one solution across multiple devices. In an ever converging world where people are becoming more mobile, this poses problems for both the users and the IT teams that administer these solutions. The fact that CDNG has been built from the ground up using cutting edge technology, means these problems that are so often encountered with other timekeeping solutions simply melt away. In addition, Upgrades are made simple for IT teams and users can get the same software across all their devices, allowing them to intuitively capture time. CDNG is simple to use and enables complete mobility which is exactly what Capsticks needed to support their ever expanding business.”
If you would like to see CDNG in action, Tikit will be demoing this and other best of breed software at the British Legal Tech Forum on 8th March.
Tikit is one of the world’s largest, and most established providers of technology solutions and services to legal and professional service firms, and is part of BT group.
Tikit’s client list totals more than 1,450 firms, including 90 of the UK’s top 100 law firms, 250 US firms and 12 of the top 20 European law firms. Tikit is a complete technology partner offering a broad portfolio that includes software solutions and IT outsourcing as well as communications, networks and hosting offerings. Tikit develops its own best-of-breed software and has long-standing relationships with other top providers. We then match expertise with a reputation for excellent customer service.