Our Team

With over 20 years experience, we’re experts not just in technology but the legal industry too. We know that to run a successful law firm, you need to be profitable, efficient, connected and supported.

That’s why all of our people have been handpicked for their deep understanding and experience of the legal sector as well as their specialist skill set, to continue to deliver great customer service.

UK Team

Katherine Ainley

Katherine Ainley

Chief Executive Officer

Katherine has been the CEO of Tikit since January 2015, and was previously the Director of Client Services and Transformation. Prior to this, Katherine has held a range of roles in BT having joined in 2007, this has included various leadership roles in general management, strategy, and business Improvement. She was also the CEO of BT Payphones, responsible for running the payphone business across the UK. Before joining BT, Katherine worked at Lloyds TSB and originally started her career as a management consultant at Ernst & Young.

Simon Hill

Simon Hill

Chief Operating Officer

Simon joined Tikit in May 2008 as a result of the acquisition of TFB, where he was the Managing Director. Following the acquisition in addition to having overall responsibility for the Tikit TFB business unit (which delivers fully integrated practice management solutions to mid-sized law firms), Simon was appointed as Professional Services Director of Tikit Plc in January 2009. In this role, Simon oversaw the services delivery of each of Tikit’s business sector teams: Content Management, CRM, Finance, BPM & Custom Development as well as the Project Office and Development Teams.

Simon was part of the Executive team of Tikit Plc who completed the sale of the Company to BT in January 2013. Following the acquisition Simon became Chief Operating Officer for the Group.

 

Mark Garnish

Mark Garnish

Development Director

Mark joined the legal IT industry in 1984 developing and supporting early debt collection and conveyancing systems. During this time he also wrote and designed a time recording system based on barcodes to allow fee earners to post time whilst mobile in the days when mobiles phones were rare and most people didn’t have a computer on their desks. In 1997 Mark led the team responsible for the development and subsequent success of Partner for Windows as the leading case and practice management system within the UK. He would describe himself as a salesman in development clothing and has always tried to maintain a close relationship with clients, ensuring the company stays attuned to market needs and ahead of the competition in terms of product innovation and development.

He took responsibility for Tikit software development shortly after Tikit bought TFB and now, as Development Director, has ultimate responsibility for the development of Tikit’s Legal IT products including Carpe Diem, eMarketing, Template Management System (TMS), TikitConnect and Partner for Windows.

 

Simon Elven

Simon Elven

Commercial and Marketing Director

Simon Elven, Commercial and Marketing Director, was a founding member of Tikit and has been influential in the development of the company over the last 19 years. Tikit is recognised as one of the leading providers of IT products and services to the legal and accounting sectors. Much of Simon’s early work was with document management systems and then with CRM systems and their application for business development.

Lloyd Ellison

Lloyd Ellison

Sales Director

Lloyd joined Tikit in February 2013. He has held various management and leadership positions in IT Sales & Marketing roles since 2006. He has a good knowledge of Software, IT Services, Network and Communication technologies.His experience stretches across many client sectors. Lloyd has enjoyed working closely with many Professional Services firms, UK FTSE 100 and Global 500 clients over the last decade.

Lloyd graduated from the University of Warwick Business School with a first class degree in Management Sciences.

Pauline Freegard

Pauline Freegard

Director of EMEA Consulting & 3rd party Support, Tikit

Pauline joined Tikit in 2016. Her primary expertise is in business technology particularly Cloud/SaaS platforms. In a 20+ year career in technology, 16 years are within the legal technology sector working with professional services firms from high street, volume practices, large regional and top 100 firms. Pauline has held director and senior roles spanning business development, sales, marketing, and professional services management within SME and FTSE 100 corporates.

In 2016 Pauline completed her MBA at Henley Business School. Her novel research project proved a direct link between employee engagement and core IT system satisfaction, and applied gameification (motivational psychology) design.

NA Team

Peter Zver

Peter Zver

President Tikit Inc

Peter Zver was appointed President of Tikit North America in July, 2013. Peter has been serving the legal market for over two decades. His background is in Information Systems and Finance and was founder of Zver & Associates in the early nineties, a company specializing in addressing the business of law via the delivery of technology products and services. Prior to serving the legal industry he spent time in the Pharma industry in a systems analyst role. Zver holds a CPA designation and is a graduate of McGill University.

 

Virginio Bastille

Virginio Bastille

Vice President Professional Services

Virginio was appointed Vice President of Tikit North America in October 2013. He understands the legal sector and knows that technology, when implemented well and when used to its full capacity can bring significant gains to firms from both a revenue and efficiency perspective.

This knowledge had been gained from over 15 years spent consulting and working closely with the leadership teams in law firms to deliver enterprise grade systems, applications, change management and training to ensure that the firms business objectives are met and exceeded, now and in the future.

Prior to joining Tikit, Virginio worked within the legal sector at various Canadian law firms to deliver information systems and programming projects, which means he really does know the business of law, from the inside and the out.

 

 

Ryan Steadman

Ryan Steadman

Customer Value Engineer

Ryan has 18+ years working across BFSI, professional services and Global 100 law firms introducing value propositions which enhance valuation of organizations by providing for higher profits per equity partner, managed services and market data solutions across Tier 1 banks and investment houses .

Experience of solutions range from both established & start-up technology vendors, including: Thomson Reuters, Microsoft, SAP, Intel Corporation, Cisco Systems and others across the United Kingdom, EMEA, North America and Asia Pacific. He has seasoned expertise in business process mapping and optimization, workflows, augmented intelligence and automation, harmonizing unstructured data, value engineering, and the application of various technologies to streamline, enhance or refresh business processes (As is ~ To Be).

Ryan operates from board level down with a customer-sensitive, entrepreneurial & profit-driven approach. He has experience across a broad spectrum of geographies and technologies.

His specialties are mapping disruptive technologies to and creating value propositions for new or emerging markets.

Richard Walters

Richard Walters

Senior Account Executive

Richard Walters has been serving the legal industry for over 2 decades with specific focus in maximizing revenue and profitability for law firms through the use of technology and process re-engineering.  Over the years, his roles have included sales, implementation, training, and client relationship management, providing him a broad understanding of the business of law and ever-changing legal landscape.  His current role at Tikit centers around client advocacy with a goal of ensuring Tikit clients maximize the value of their Tikit products and services, helping them to address the challenges they face today and into the future.  Richard studied at SUNY Empire State College and holds a Bachelor of Science in Business, Management, Economics & Information Systems.

 

Jeff Hemming

Jeff Hemming

Product Manager, Marketing Solutions

Jeff has worked in the customer relationship management field for 16 years, the last 11 with Tikit. He is involved in all elements of Tikit marketing products including eMarketing, TikitConnect and the new HighQ Publisher partnership. Jeff can be found working with clients, speaking at industry gatherings and working with internal teams to advance the portfolio to meet clients’ needs.

 

 

Stephanie Quintal

Stephanie Quintal

Project Manager

Since joining Tikit in 2014 as a product specialist for TMS, Stephanie’s role has evolved to Document Management Lifestyle Specialist. A role in which Tikit in Canada and especially in the French speaking market of Quebec, is proven to be answering the needs of law firms in professional service departments. Her previous experience as an IT trainer in one of Canada’s major firms has helped prepare her to work in sales, project management, training and other sales services.

 

AUS Team

Andrea Foot

Andrea Foot

General Manager

Andrea opened the Australian branch of Tikit in 2015. Prior to this, Andrea held a number of management and consultancy roles. With over 20 years of experience working in the legal technology sector – which has involved dealing with many of the worlds most recognised legal and professional services firms – Andrea has an unrivalled understanding and an in depth knowledge of the of the  legal tech landscape. This extensive knowledge means she understands the business of law and the changing landscape of the professional services world and appreciates the part that technology has to play in helping firms meet new demands from clients. Andrea is particularly interested how business can make a shift to a genuinely client-centric mode of service delivery from the traditional task based transactional approach.

 

Chris Orgam

Chris Orgam

Professional Services Manager

Chris has joined Tikit on September 2015 and has been working with top professional services firms in both the UK and Australia over the last decade.  He has an excellent understanding of the key business systems and processes used within the legal, accounting and finance verticals.  Chris’s specialisations include document management systems, collaboration platforms and digital marketing.  He particularly enjoys product innovation and complex system integrations and migrations.