The big opportunity that’s opened up for Welsh law firms to get grants for new technology

Covid-19 is making life challenging for everyone at the moment, including law firms. It’s therefore encouraging to have a bit of positive news to share. This is, that as part of the third phase of its Economic Resilience Fund (ERF), the Welsh Government is making an additional £140 million available to help Welsh businesses deal […]

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It’s time to stop giving CRM systems a bad name

Customer Relationship Management systems have the potential to give firms a huge competitive advantage – but all too often they don’t because the data being entered is partial, patchy or out of date. Firms have a lot to gain if they can raise the consistency and quality of data entry, argues Simon Elven. The trick […]

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When virtual becomes reality

They say that necessity is the mother of invention. Perhaps necessity is also the mother of transition? Because undoubtedly, over the past few turbulent months, many hundreds of thousands of legal personnel have transitioned, virtually overnight, and entirely out of necessity, to the status of “home worker”. In so doing they’ve accelerated the adoption of […]

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Blog: Stretching client loyalty

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging conditions. However you get there, client loyalty guarantees you at the very least the client’s consideration for future requirements. It’s not […]

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Blog: Now is the time to get to know your clients (before somebody else does).

As the glimmerings of a possible emergence from the Coronavirus lockdown appear on the distant horizon we can be sure that business is already planning a sprint from the click of the starting gun. A flurry of marketing and sales activity is certain as is the scramble to find and win those rare client opportunities. […]

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Blog: Upskill in Lockdown – Week 6 of Isolation

Week 6 of Isolation Here we go again…week 6 completed. Does anyone else feel like they’re living the life of Bill Murray in Groundhog Day? Me too! I hope you found our Top Tips on NetDocuments useful. If you missed the training session, would like to watch it again or even share with your colleagues, […]

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Blog: Upskill in Lockdown – Week 5 of Isolation

Week 5 of Isolation Five weeks and counting! Are the kids driving you mad yet? Well, stick on a Joe Wicks PE lesson to keep them occupied for half an hour or so, and use the time to Upskill in Lockdown with another of our free training sessions. Now we’ve equipped you with our Top […]

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Blog: Upskill in Lockdown – Week 4 of Isolation

Week 4 of Isolation Wow, we’ve almost made it to week 4! We’ve clapped for all the amazing key workers out there and their hard work, especially the NHS staff and Tikit have donated £2000 to the NHS Charities COVID-19 Urgent Appeal. I hope everyone’s looking forward to a lovely long weekend and gets lots […]

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