In-house law firms are increasingly using Outside Counsel Guidelines (OCG) to set a consistent framework to standardise the monitoring of law firm performance. However, law firms often see OCG in an adversarial sense as they are often the cause of delayed payments and invoice write-downs. Tikit and Thomson Reuters presented an ILTA educational webinar to […]
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In the last decade or so, the growing prevalence of outside counsel guidelines has caused the relationship between law firms and clients to become increasingly strained, to the point of becoming almost adversarial in some instances. This isn’t good for either side. In this article, Nick Jenner suggests a route back to more trust. Click […]
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Tikit Carpe Diem was voted as a ‘preferred application’ for time and billing in the 2019 Canadian Lawyers Readers Choice Awards. The Canadian Lawyer Readers’ Choice Awards were created by Canadian Lawyer with voting conducted via online ballot, with a total of 1,921 votes cast. Readers were notified of the ballot through direct emails, print and online advertising and […]
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Tikit’s Commercial and Marketing Director, Simon Elven and Freddie Hustler from Concep address the issue of email deliverability, blacklisting and what professional services marketing platform providers should be doing in an article for the Professional Services Marketing Group (PSMG). Click here to read the article.
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Do you want to gain new clients and keep the ones you have? Then you can’t overestimate the importance of respect. It’s a commodity which can get you “over the line” in a myriad of personal and business situations. Of course it’s easy to talk about respect, but harder to build it. It can’t be […]
Read more4th December 2019, London – Tikit, a global provider of technology to law firms, today announced they have won twelve NetDocuments sites over recent months across Europe. The cloud-based document management platform has been adopted by clients such as The Council of Europe, Raue, Saffery Champness, Walker Morris, Mewburn Ellis, Howes Percival and Kennedy van […]
Read more Customer Relationship Management systems have the potential to give firms a huge competitive advantage – but all too often they don’t because the data being entered is partial, patchy or out of date. Firms have a lot to gain if they can raise the consistency and quality of data entry, argues Adam Michie in an […]
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Legal IT Professionals recently caught up with Tikit and Concep to talk about how to prevent being blacklisted when doing email marketing. Simon Elven (Tikit) and Freddy Hustler (Concep) explain the concept of blacklisting, the factors that influence the process and of course how to stay safe! Click here to listen to the interview.
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In a big UK win for Tikit and FileTrail, 300-lawyer agile working firm Keystone Law has selected GPS Policy Manager to automate records retention in compliance with GDPR. The EU’s General Data Protection Regulation (GDPR) requires that organizations keep personal data only so long as it is necessary for the purposes of processing it. While most law […]
Read moreLondon, 30th October 2019 – Tikit, a global provider of technology solutions to law firms, today announced that their Support department have achieved ISO 9001:2015 certification again, making this the eleventh consecutive year of ISO achievement for all three support locations globally. ISO 9001 is an internationally recognised standard that focuses on key areas including […]
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