Blog: Stretching client loyalty

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging conditions. However you get there, client loyalty guarantees you at the very least the client’s consideration for future requirements. It’s not […]

Read more

TLOMA Today: Virtual is the new reality – How Coronavirus is making the term “Remote Worker” obsolete

They say that necessity is the mother of invention. Perhaps necessity is also the mother of transition? Because undoubtedly, over the past few turbulent weeks, many hundreds of thousands of professional services personnel have transitioned, virtually overnight, and entirely out of necessity, to the status of “home worker”. In this article for TLOMA Today, Tikit’s […]

Read more

Blog: Now is the time to get to know your clients (before somebody else does).

As the glimmerings of a possible emergence from the Coronavirus lockdown appear on the distant horizon we can be sure that business is already planning a sprint from the click of the starting gun. A flurry of marketing and sales activity is certain as is the scramble to find and win those rare client opportunities. […]

Read more

ILTA Tech Solutions white paper: Are you coping with the growing demands of Outside Counsel Guidelines?

Without doubt one of the fastest growing challenges for law firms is managing the myriad of billing rules contained within the plethora of outside counsel guidelines. Nick Jenner from Tikit and Ken Wineke from Thomson Reuters eBillingHub, in an article for ILTA’s Tech Solutions white paper, suggest how the right use of technology will help […]

Read more

Blog: Upskill in Lockdown – Week 6 of Isolation

Week 6 of Isolation Here we go again…week 6 completed. Does anyone else feel like they’re living the life of Bill Murray in Groundhog Day? Me too! I hope you found our Top Tips on NetDocuments useful. If you missed the training session, would like to watch it again or even share with your colleagues, […]

Read more

Blog: Upskill in Lockdown – Week 5 of Isolation

Week 5 of Isolation Five weeks and counting! Are the kids driving you mad yet? Well, stick on a Joe Wicks PE lesson to keep them occupied for half an hour or so, and use the time to Upskill in Lockdown with another of our free training sessions. Now we’ve equipped you with our Top […]

Read more