ILTA’s Marketing and Business Development white paper: Got a bad email rep? Email reputation and how to improve it, May 2017

Tikit’s Jeff Hemming, speaks to ILTA about two topics are of growing importance for legal marketers and business development practitioners – email reputation and management. With law firm inboxes continuing to bulge and email management remaining a top challenge for firm leadership, the topic of email reputation is of growing interest. It’s important to understand […]

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TR Forefront: Why it’s now time for law firms to move into the cloud, March 2017

cloud now takes on the three biggest IT challenges typically faced by today’s law firms and fixes them. Namely, cloud dispels the burden of complexity; it lifts financial pressures, and it solves the challenge of mobility. Which is why firms now can’t afford not to get on board.

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Legal Management: The billable hours grip on legal

“The billable hour is not dead. An alternative transaction model has emerged as part of the legal industry’s transformation, utilizing the billable hour as an input rather than an output, a cost metric as opposed to a revenue metric,” says Zver. “If anything, the term billable hour should take second stage to the trackable hour that is either billed independently or packaged within a billable project/matter. Ultimately, hours worked that are billable are part of the cost equation in matter pricing,” he says.

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ALA Legal Management: 2017 Legal Cloud Forecast: Change Is Constant

Alvin Tedjamulia, Chief Technology Officer (CTO) for legal cloud pioneer NetDocuments, believes
cloud technologies will start moving from “early adopter” to “early majority” (upward of 40
percent) adoption, resulting in a mad vendor scramble to offer truly native cloud‐based technology,
as opposed to hosted and other bolt‐on options.

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What skills should tech professionals develop to ensure a successful future in legal? December 2016

Tikit’s Peter Zver’s answer is ‘Connect with clients’. Click here to read the full article.

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ILTA Peer to Peer: Achieving Technological Competence, December 2016

During ILTACON 2016, Jobst Elster, Head of Content and Legal Market Strategy for InsideLegal, moderated a session focussed on attorney technology competence and the evolution from theory to reality. The panellists, including Tony Gerdes, Learning and Development Manager of Offit Kurman, P.A; Robert Karwic, Director of IT Training at Orrick, Herrington & Sutcliffe LLP; and […]

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Modern Law: Retaining your workforce and clients through technology enablement, August 2016

Skill shortages are escalating, according to a recent resourcing and talent planning survey by the CIPD. Over four-fifths of respondents felt that competition for talent has increased over the past two years. Forward thinking law firms have come to realise that technology will be a key differentiator when it comes to attracting and retaining the […]

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Modern Law: Maximising the impact of time recording, August 2016

The relationship has changed between law firms and their clients. Following the 2008 financial crisis, law firm clients are hiring legal operations officers whose main role is to manage the relationship with outside counsel and ensure “value for money”. Clients are rejecting hourly billing and new arrangements such as fixed fees are putting a lot of pressure on […]

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Modern Law: Law firms successfully utilising alternative working practices? October 2016

Top law firms have focussed on specialization, creating narrowly defined practice areas to gain a competitive advantage. Against this backdrop, these firms are also looking to maximize the productivity of legal professionals by sharing and integrating their specialized knowledge amongst their workforce and their client base. The key to successful ‘collaboration’ is making valuable content […]

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How do you create technology training that will actually work?

Tikit has been thinking about training a lot recently because work is underway to develop a course for an LTC41 approved certification in timekeeping. In this, the first of two blogs on the subject, Virginio Basile, Tikit’s Vice President, Professional Services, North America, reflects on the new LTC4 scheme and on what best-practice technology training looks like in Tikit’s […]

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