Tikit reports increased client demand and user adoption for new timekeeping solution
Heightened demand for new Cape Diem Next Generation demonstrates law firm need for timekeeping innovation
London and Chicago – May 19, 2016 – Tikit, a leading provider of technology solutions and services to legal and accountancy firms globally, today announced increased demand for its Carpe Diem timekeeping solution.
Within the last 10 months, more than 25 law firms in North America and the UK have chosen Tikit’s latest Carpe Diem Next Generation solution as either an upgrade or a new acquisition. New Tikit timekeeping customers include London-based Capsticks , Carey cl, Chilean largest firm, and Canada’s DeGrandpre Chait, with another 20 + firms already upgraded or in the process resulting in over 10,000 live users on Carpe Diem’s next generation platform.
The evolution of Tikit Carpe Diem Next Generation, a completely re-engineered, intuitive, functionally-rich timekeeping solution, is the culmination of multi-million dollar investments made by Tikit parent company BT in 2013-14, and demonstrates Tikit’s ongoing commitment to developing industry leading applications.
“As a firm we are driven by the need to provide the best service in whatever we do, which is how we remain at the cutting edge within our industry,” added Tim Bond, Head of IT at Capsticks. “We always source the best and most appropriate technology to support our vision and having looked at other solutions in the market, felt that Tikit’s Carpe Diem Next Generation was the best and most suitable solution to support us in our time recording over the coming years.”
Bond concluded: “The intuitive interface makes it simple to use and the seamless display across devices means no matter how or where our fee earners are recording time, whether on their laptop, phone or tablet, in the office, on a train, they are always presented with the same interface and are able to access all the features and functionality of the software. Having that level of integration and mobility was a key determinant for us”.
According to Sebastian Carey from Tecnolex, a strategic technology partner of the Carey firm, the largest in Chile, Carpe Diem Next Generation provided the most integrated and modern UX experience vs. other best-of -breed timekeeping solutions. The integrated all in one offering delivered via a consumer grade UI would translate to better adoption leading to more accurate and timely timekeeping by the professionals.
Peter Zver, President, Tikit North America, stated: “Law firms have relied on Tikit for the past two decades as their trusted technology partner, especially in the area of modern timekeeping. Delivering on our Carpe Diem Next Generation promise demonstrates our customer commitment and their ability to leverage technology to better serve law firm clients.”
Currently, there are over 100,000 timekeepers worldwide running Carpe Diem timekeeping solutions.
Tikit is one of the largest suppliers of technology solutions and services to legal and accountancy firms, and is part of BT Group. Tikit’s client list totals more than 1,450 firms globally, including 90 of the UK’s top 100 law firms, 250 US law firms, 12 of the top 20 European law firms and 18 of the UK’s top 50 accountancy firms. Tikit Carpe Diem is the winner of the 2015 LTN Innovation Award in the ‘best time and billing’ category. Tikit is a complete technology partner offering a broad portfolio that includes software solutions, IT outsourcing, communication, networks and hosting. Tikit develops their own software and have long-standing relationships with other top best-of-breed providers, and they match this expertise with a reputation for excellent customer service.
For more information:
Jobst Elster, Envision Agency Peter Zver, Tikit North America