Support Statistics September 2016

It’s been another great month for Tikit’s own IP Support team.  The team is led by Miles Osborne and consists of 23 staff, spread across the globe.  This month, the team have achieved a 96% client satisfaction rating, which we think is pretty fantastic!

The team have recently become gold members of the Service Desk Institute.  The SDI is the leading professional body for service and support desks around the globe. Providing customer service excellence is the cornerstone of Tikit’s business and gold membership of the SDI helps to strengthen their commitment to this.  To read more about this please click here.

The rest of this month’s impressive stats and feedback can be found in the infographic below:

Tikit-Support -Statistics-September-2016
Tikit Support Statistics September 2016