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The Diary of a Placement Student: November

November saw me bed bound with tonsillitis for a week but somehow the office managed to survive without me… ISO Success The big news of the month is that Tikit Support has gained ISO 9001:2008 accreditation for their global IP Support offices for the first time! This is in addition to the existing UK certification […]

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TR Forefrount: Passive time capture and the “Magic Pill” syndrome – The long-term costs of the quick fix, November 2016

In the early 1970s, the late comedian George Carlin observed how programed our society was becoming to finding a quick fix to nearly every ailment with a couple of pills. “Are you feeling low? Pop pop!” he would cluck into the microphone, “you need these. Have a headache? Pop pop! Then you need these.” Anyone […]

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Document lifecycle management in a cloud centric digital world

Most firms are in the process of assessing all the moving parts of document lifecycle management and of developing policies, processes, systems and technologies that will meet the challenges that digital and the new law firm/client relationship is throwing up.

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Tikit to provide sneak peek of what’s coming up in 2017 at the ILTA Insight legal tech conference!

London, UK, Nov 14, 2016 – Tikit, part of the BT Group and leading provider of technology solutions for law and professional services firms, will be attending the much anticipated ILTA Insight Conference in London on November 17. ILTA Insight is a one-day conference focusing on the future of technology within law firms, and will […]

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Life in Support – The Diary of a Placement Student: October

This month has been a busy one for Tikit Support. ISO 9001 preparation, new ideas, volunteering and plenty more lessons learned.  Oh, and we were selected as the SDI’s Service Desk of the Month! ISO 9001 Preparation for our global support desks This month has consisted of full blown ISO 9001 prep ready for the […]

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ILTA’s Financial Management whitepaper: Law firm KPI’s: Making the leap from inward – to client facing, October 2016

Peter Zver, President, Tikit North America, talks to ILTA about how meaningful law firm KPI’s should drive business decisions and that within the last five years there has been a shift from internally focussed measurement to understanding and better communicating client facing metrics. He goes on to say that by increasing metrics transparency, we can establish a mutual […]

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ILTA webinar: Time for a timekeeping audit

With all the buzz around the Flaherty-Suffolk Legal Technology Audit and lawyer tech proficiencies (LTC4), it’s high time firms inventories timekeeping methods and best practices. What works? What doesn’t? How do we go about it? How are firm’s measuring timekeeping ‘success’? What technologies and end points are involved… Is best-of-breed consumer driven timekeeping part of […]

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Legal IT Today: Why measure if you don’t manage? September 2016

Recently, let’s say within the past five years in particular, ‘measure to manage’ has again become a hot topic in legal technology and management. IT budgets are being squeezed; it’s time to ‘do more with less’; competition is heating up as cyber and social act as the great equalizers and law firm clients are not […]

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TR ForeFront: How to clearly understand the surprising impact of mobile timekeeping, October 2016

Over the last 10 years, I’ve helped a large number of legal firms to implement mobile timekeeping solutions. (Yes, mobile timekeeping has been around that long!) And because I care about the success of their projects, after three or so months. I call firms back and ask how it’s working out. And you know what? […]

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