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Life in Support – The Diary of a Placement Student: September

September has been a month full of learning here in Tikit Support! Myself and a couple of other new-ish team members took part in training on the principles of ISO 9001, so that we knew what we as individuals, and as a team, have to do to continuously improve and understand procedures . We’re now […]

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Unlocking the benefits of practice and case management tools

An audit of law firms outside the UK Top100 has revealed that most are not making full use of the features of their existing practice and case management solutions that could help them improve efficiency and maintain competitiveness in a fast moving marketplace.

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Tikit Reports Heightened Demand for Carpe Diem Next Generation Timekeeping

Carpe Diem Next Generation addresses attorney technology proficiency; innovative UI/UX and overall time capture innovation London and Chicago – August 24, 2016 – Tikit, a leading provider of technology solutions and services to legal, accountancy and other professional services firms globally, today announced increased demand for its Carpe Diem timekeeping solution including Carpe Diem Next […]

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Life in Support – The diary of a Placement Student: August

Hi! My name’s Heidi. I’m a student from Portsmouth University and am currently undertaking my placement year at Tikit, working in the Support department in a Business Admin role. I will be writing a monthly blog about life here in Support from my perspective and the day-to-day activities of the department. I’ve been here nearly […]

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How do you create technology training that will actually work? Part 2 – planning to succeed.

In the second of two blogs on technology training for law firms, Virginio Basile, Tikit’s Vice President, Professional Services, North America, looks at how properly planned training delivers the maximum benefit for firms. As I said in the first blog, Tikit is currently developing a course for an LTC41 approved certification in timekeeping. To reiterate, LTC4 is a […]

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Why choosing the right attorneys for mobile timekeeping is almost always a big mistake

In two preceding blogs, Peter Zver, President of Tikit North America, has discussed how to measure the impact of mobile timekeeping and the relevance and importance of new found time. In this, his third and last discussion of the topic, Peter concludes by pointing out a serious error of judgement made by many firms: the […]

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What is ‘new found time’ and why is it so important?

In the preceding blog, Peter Zver, President of Tikit North America, noted that firms need to focus on mobile timekeeping’s impact on revenue to understand its value to the firm, rather than on how much it gets used. In this second blog on measuring mobile time capture, Peter explains that the revenue impact comes from […]

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When it comes to mobile timekeeping, are firms looking at the right measures of success?

When firms try to gauge the success of mobile timekeeping implementations, Peter Zver, President of Tikit North America, often finds that they’re looking at it in the wrong way. In this first blog of three on measuring the impact of mobile timekeeping, Peter explains that firms need to begin by understanding how and when attorneys […]

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Maximising the impact of time recording

The relationship has changed between law firms and their clients. Following the 2008 financial crisis, law firm clients are hiring legal operations officers whose main role is to manage the relationship with outside counsel and ensure “value for money”. Clients are rejecting hourly billing and new arrangements such as fixed fees are putting a lot of pressure on law firms. As law firms compete against each other more than ever on the pricing of legal services, it is vital to have an accurate picture of costs, efficiencies and quality. The time recording process is at the heart of capturing the data and using it for competitive advantage.

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