Gardner Leader Solicitors and Tikit collaborate to tailor P4W for Land Registry integration
Gardner Leader Solicitors are based in Newbury, Thatcham and Maidenhead in Berkshire, UK. The firm aims to be at the leading edge when it comes to using legal technology to support client services. As well as offering services to local businesses and families, it also offers fixed cost online products.
To support its range of legal services, Gardner Leader makes extensive use of the government’s Land Registry portal. The firm has used Tikit’s Partner for Windows (P4W) solution for some time and was keen to make the best use of all the features available through the P4W platform and to maximise its investment. The firm knew that P4W offered Land Registry access and decided to investigate further.
Typically, Gardner Leader staff had to scan and store documents outside of the case management system then manually send them on to the Land Registry. Later, the Land Registry would return the documents and staff would have to file the documents again. Every year, Gardner Leader sends hundreds of thousands of files between P4W and the Land Registry Business Gateway. The manual process was proving to be a massive overhead and the firm of solicitors decided to look again at the possibilities for a more integrated, automated solution.
Over a period of several months, Tikit software developers collaborated on-site with Gardner Leader, where they were able to develop the Land Registry integration with the P4W case management system in a live environment. Access to staff with long experience of using the live Land Registry environment was crucial to the success of the project. Solicitors and support staff who were familiar with the constraints of the previous system were able to demonstrate the day-to-day issues that they faced and create a wish list of changes that would benefit their workflow.
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About Gardner Leader
Gardner Leader Solicitors are based in Newbury, Thatcham and Maidenhead in Berkshire. The firm offers full legal services to both businesses and individuals, ranging from residential and commercial conveyancing to litigation services supporting family and employment issues. Gardner Leader Solicitors is progressive and innovative, with a focus on excellence in client care – it is LawNet Law Firm of the Year 2016. Visit www.gardner-leader.co.uk or follow on Twitter https://twitter.com/GardnerLeader.