Hints and tips – Carpe Diem
Welcome to our new Hints and Tips section, where straight from our Product Manager Ian Milchem hints and tips and news of upcoming functionality can all be found in one place! In each newsletter we will include new advice on Carpe Diem and news of new and upcoming features and functionality, so be sure to catch next months!
This episode’s hint:
- You can create a temporary nickname while recording time by typing directly into the ‘Nickname’ field. If you update one record with client or matter information, all records with identical nicknames will be updated.
New Functionality coming to Carpe Diem includes:
- Billing Guidelines – Billing guidelines can be added at a client and matter level. If a client or matter with guidelines attached is selected, the user is prompted to take a look at the rules.
Ian Milchem started working for Tikit over 5 years ago in the P4W support team and after just over a year he moved into the QA team and became responsible for testing our TMS and Carpe Diem products. In June 2016 he became the Carpe Diem Product Manager, a role which he has excelled at ever since.
On a day to day basis Ian is responsible for outlining the product roadmap, and deciding which enhancements or fixes are going into which build and working out release schedules. He works closely with all areas of the business including our developers, marketing and sales departments and acts as the go between or assist where necessary!
Also as the public face of Carpe Diem Ian often meet with clients to gather their feedback on the product and feeds that back to the business, dealing with any concerns they may have.