The magic of template management!

Law firms produce thousands of crucial documents day in day out, the amount of time and effort this takes, as well as the sheer complexity of it all can be a real pain. So how can firms manage document production more easily, more efficiently and error free? Find out how Am Law 200 firm, Goulston & Storrs found the magic solution.

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The law firm – A story of time gone by

The success and ultimately the financial health of your law firm is dependent on three simple principles:• Getting the work – Clients are key• Doing the work – This goes without saying• Getting paid for the work – It’s not always as simple as it sounds
These things are impacted fundamentally by the way your firm records time and the way you analyze and subsequently manage timekeeping. And to have a true overview of this, you need to go back!

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How to think your way to more effective email marketing

Every firm understands the potential of email marketing and that they should engage. At the same time, too often emails are being sent ‘for the sake of it’. In this post Jeff Hemming, Product Manager at Tikit North America, urges firms to think before they send. The more considered your content strategy is the more effective it will become.

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Same-same, but rather different?

Law firms have always had a reputation for conservatism, extending to their adoption of technology. But they’re not daft and, as services from the cloud become more established, the reasons to feed/water/tend machines and software start to reduce

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Why process efficiency, project management and relationship data are now the keys to success in law firm client relationships

To thrive in today’s highly competitive legal services world, firms need to move the needle forward for process efficiency by leveraging their existing technology or introducing new disruptive technology. Unfortunately senior partners are often loath to make the necessary investment, so a strong business case needs to be made that demonstrates a reasonably rapid return on investment.

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What skills should tech professionals develop to ensure a successful future in legal? December 2016

Tikit’s Peter Zver’s answer is ‘Connect with clients’. Click here to read the full article.

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How to elevate your performance

Going through the ISO 9001 certification journey has enriched our Support team in so many ways. Yes, we did have some strong client relationships, and we were giving good service, but there were few measures in place to really back this up. As we started to look in depth at the standard we found were able to develop our existing skills and introduce many new innovations that have enhanced the service we provide.

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Managing Partner Forum

Tikit Carpe Diem, our delightfully easy to use time capture solution that 100,000 lawyers use every day, is now available to you from the cloud. You can now make your fee earners lives one step simpler with Tikit Carpe Diem’s slick time capture apps on all your devices (from your laptop to your smart watch) and whether you’re at your desk, with a client or up in the air. The result? Greater confidence in the quality of your billing data. Our clients tell us this helps them realise the fullest value of their work. How many times has your firm been pressured to reduce fees because of uncertainty around what has actually been done for the client? Making it easy to record time as it happens is a simple step you can take to improve this.

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Are we braced for the jump into 2017?

As is the way, 2016 has disappeared in a flash and a fresh new year lies ahead of us. I’m getting down with the kids this year and using video to share my thoughts on what’s been and what’s in store for us.

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Process efficiency, project management and relationship data, the keys to success in law firm client relationships

Ryan Steadman, Customer Value Engineer at Tikit North America, argues that firms urgently need to up their game across a handful of business critical disciplines including data security, process efficiency, project management, relationship data science, and matter transparency and collaboration if they want client relationships to prosper.

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