Support Team

Our application support teams are on hand 24/7 to make sure you and your firm are up at running at all times.

Our own IP, so that’s Carpe Diem, TMS,  eMarketing and Tikit Connect, is supported through one central platform managed by our Head of Global IP Support, Miles Osborne. The team all follow the ISO 9001 accreditation processes in order to provide great customer service.

Tikit Own IP Product Support Line: 0800 6893 923

Email Address: helpdesk@tikit.com

Support Portal Address: http://helpdesk.tikit.com

All other queries about our partner products iManage and Worksite are managed by Franklyn Whittick, Head of BT Centre support.

Partner Product Support Line: +44 (0)20 7400 3888

Email Address: support@tikit.com

Support Portal Address: http://customersupport.tikit.com