Our People

With over 20 years experience, we’re experts not just in technology but the legal industry too. We know that to run a successful law firm, you need to be profitable, efficient, connected and supported.

That’s why all of our people have been handpicked for their deep understanding and experience of the legal sector as well as their specialist skill set, to continue to deliver great customer service.

Katherine Ainley

Katherine Ainley

Chief Executive Officer

Katherine has been the CEO of Tikit since January 2015, and was previously the Director of Client Services and Transformation. Prior to this, Katherine has held a range of roles in BT having joined in 2007, this has included various leadership roles in general management, strategy, and business Improvement. She was also the CEO of BT Payphones, responsible for running the payphone business across the UK. Before joining BT, Katherine worked at Lloyds TSB and originally started her career as a management consultant at Ernst & Young.

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Simon Hill

Simon Hill

Chief Operating Officer

Simon joined Tikit in May 2008 as a result of the acquisition of TFB, where he was the Managing Director. Following the acquisition in addition to having overall responsibility for the Tikit TFB business unit (which delivers fully integrated practice management solutions to mid-sized law firms), Simon was appointed as Professional Services Director of Tikit Plc in January 2009. In this role, Simon oversaw the services delivery of each of Tikit’s business sector teams: Content Management, CRM, Finance, BPM & Custom Development as well as the Project Office and Development Teams.

Simon was part of the Executive team of Tikit Plc who completed the sale of the Company to BT in January 2013. Following the acquisition Simon became Chief Operating Officer for the Group.

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Mark Garnish

Mark Garnish

Development Director

Mark joined the legal IT industry in 1984 developing and supporting early debt collection and conveyancing systems. During this time he also wrote and designed a time recording system based on barcodes to allow fee earners to post time whilst mobile in the days when mobiles phones were rare and most people didn’t have a computer on their desks. In 1997 Mark led the team responsible for the development and subsequent success of Partner for Windows as the leading case and practice management system within the UK. He would describe himself as a salesman in development clothing and has always tried to maintain a close relationship with clients, ensuring the company stays attuned to market needs and ahead of the competition in terms of product innovation and development.

He took responsibility for Tikit software development shortly after Tikit bought TFB and now, as Development Director, has ultimate responsibility for the development of Tikit’s Legal IT products including Carpe Diem, eMarketing, Template Management System (TMS), TikitConnect and Partner for Windows.

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Simon Elven

Simon Elven

Commercial and Marketing Director

Simon Elven, Commercial and Marketing Director, was a founding member of Tikit and has been influential in the development of the company over the last 19 years. Tikit is recognised as one of the leading providers of IT products and services to the legal and accounting sectors. Much of Simon’s early work was with document management systems and then with CRM systems and their application for business development.

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Lloyd Ellison

Lloyd Ellison

Sales Director

Lloyd joined Tikit in February 2013. He has held various management and leadership positions in IT Sales & Marketing roles since 2006. He has a good knowledge of Software, IT Services, Network and Communication technologies.His experience stretches across many client sectors. Lloyd has enjoyed working closely with many Professional Services firms, UK FTSE 100 and Global 500 clients over the last decade.

Lloyd graduated from the University of Warwick Business School with a first class degree in Management Sciences.

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Pauline Freegard

Pauline Freegard

Director of EMEA Consulting & 3rd party Support, Tikit

Pauline joined Tikit in 2016.

Pauline’s primary expertise are in business technology particularly Cloud/SaaS platforms.  As well as this, Pauline hasheld numerous director and senior manager roles spanning business development, sales, marketing, and professional services management in SME and FTSE 100 corporates. She is also highly experienced in recruiting and managing large and small teams.

In 2016 Pauline completed her MBA at Henley Business School. The research element focused on the link between employee engagement and core IT systems, and related gameification (motivational psychology) design techniques.

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