QA Software Analyst

Why this role matters

QA Analysts work collaboratively within QA and with other groups in Development to test software.  The role will involve all aspects of ensuring our software is of the highest possible quality including the creation and implementation of software tests, performing various manual testing activities and tracking of software issues.

We are looking for someone with a background and enthusiasm for computing and testing in an accounts focused role.  Applicants should be confident, resourceful and self-motivated.  An enjoyment of investigating, understanding and troubleshooting issues is key to the role.

You are authorised to access, use or disclose customer information only when you need to do so to perform your operational duties. Any other access, use, or disclosure may only be made on receipt of additional authority from the information owner.

What you’ll be doing:

Quality assurance is an integral part of the development and delivery of products to our clients.  QA are therefore involved in every aspect of the software development lifecycle ensuring that the focus on quality is never lost.

The role involves:

Team work –The role requires a great deal of team work both within QA and with the wider company.  As such, communication skills both verbal and written are key.

Process – Ensure you adhere to established processes and procedures related to the SIR System and SDLC.

Testing –Test our software to ensure it is of a quality fit for our clients’ use whilst meeting agreed deadlines.

Escalation – Ensure that the QA Team Leader is made aware of any potentially serious issues and kept updated on outstanding escalations.

Software Release – During the build up to releases, you may be required to report to stakeholders on progress, identify and flag any risks as well as work with your team to mitigate those risks.

The skills and experience you need

Required:

  • Experience with accounts or financial software
  • SQL experience
  • Aptitude for troubleshooting/problem solving

Advantageous:

  • Experience of the legal industry
  • Knowledge of testing methodologies or software development lifecycles