Data Transfer Analyst

What you’ll be doing:

  • Transferring / migrating data from third party systems into Tikit and Tikit Partnered software, as per specifications and to the highest possible    standards.
  • Analysing customer requirements to create accurate migration specifications / statements of work. This activity will occasionally take place on the clients’ site.
  • The development of transfer scripts, techniques, tools and procedures relating to data transfers.
  • Writing and contributing to technical documentation relating to data transfers
  • Acting as support where problems arise from data transfers.
  • Assisting with the checking of transferred data to ensure accuracy.
  • Occasionally assisting other technical teams in Tikit utilising the skills of this role where required
  • Ensuring that we deliver data transfers in line with live business operations, this means that weekend and evening working will be required at times for data conversions.
  • Managing assigned risks and monitoring potential impacts as part of the data migration plan
  • Comply with data security and ensuring that all migrations, communications and data processing follow the company’s rules and standards
  • Follow requests and complete calls/tasks set out by your line or department manager. To provide them with timely and concise updates on the issue. These should be self-prioritised unless directed.
  • You are expected to continually develop your understanding of our products and use your own initiative to do this. Training requirements should be discussed with your line manager.
  • When running any changes to live data you will ensure a suitable backup of the data taken
  • Ensure your line manager is made aware of any potential serious issues and kept updated on any issues that have been escalated.
  • Remain courteous to the client, third parties and partnered companies and any area of concern is highlighted to your line manager.

The skills and experience you need:

Essential:

  • An excellent working knowledge of: Microsoft SQL Server 2008R2 – 2019, T-SQL scripting, Microsoft SQL Profiler
  • Good working knowledge of Document Management, Case Management and Client Matter Managements systems.
  • The ability to communicate technical information to non-IT clients and colleagues.

Desirable:

  • Experience of delivering chargeable work and/or implementation of software.
  • A working knowledge of: Netdocuments or other Document Management systems, Legal Practice Management Systems
  • Experience in working with a cloud IT product.

Working Relationships

  • Will be expected to adopt priorities and engage in activities which promote the effective working of the whole team.
  • Set a positive and professional example to all colleagues, Tikit partners and customers. To develop a positive and trusted relationship with all departments across Tikit.

Personal Attributes

  • Ability to work on own initiative and seek assistance appropriately when required.
  • Good telephone/email manner with excellent, clear communication and interpersonal skills
  • Ability to nurture a positive image of the company and to adhere and positively contribute to the company’s rules, regulations, processes, ethos and culture.
  • Good at understanding business impact and working practices when dealing with customers.