Solutions

"We set Tikit a challenging design brief to re-engineer our Matter Inception System in a way which would lead to a measurable improvement in staff productivity and cost effectiveness. Addleshaw Goddard and Tikit have designed a system where staff are now able to bring new matters in and set them up rapidly, with the assurance that they will meet the firm's requirements on detail, validation and authorisation."

Jayne Hawkes,
Professional Risk Manager, Addleshaw Goddard LLP

 

Online Learning

Training is key to achieving the expected return on investment from new systems. The implementation may be successful, but if the training of the end-users fails, then the solution fails.

Tikit Online Learning solutions bring together well established training expertise - specifically the challenge of training professional end-users - with the best of online learning technology and product know-how. 

Tikit's Online Learning solutions range from the production of lightweight learning portals, multimedia presentations, all the way through to support tools for systems training.  Our Online Learning solutions can be used either as an in-house product or via Tikit’s fully hosted online learning portal.

For more information about Tikit Online Learning, please contact Simon Elven on simon.elven@tikit.com

 

  • Overview
  • Products
  • Resources
  • Case Studies

Blended learning solutions designed specifically for professional end-users

Tikit’s Online Learning solutions help law firms and other professional services providers to achieve the business benefits associated with technology, especially at times of implementing new solutions or upgrading critical business applications, and thus to obtain the maximum ROI from their investment in software.

Tikit's Online Learning solutions provide you with the communications and learning tools that your end-users need to increase their awareness and usage of your software systems. 

Our base Tikit eLearning modules can be customised to include communication from your managing partner, lateral hires who have previously used the products, as well as the IT and training teams.  These communication messages can be used to:

- Publicise the reasons for your software project
- Advertise the roadmap for your implementation
- Demonstrate how this software can increase the profitability and productivity of the firm
- Promote the correct business processes to ensure that the software is being used with the benefit and profitability of the business in mind

The specialist eLearning solutions developed and delivered by Tikit include:

Tikit Online Learning for LexisNexis InterAction CRM

Tikit has designed and implemented more than 85 CRM solutions based on LexisNexis InterAction.  Drawing on the knowledge and expertise amassed as a result, Tikit has now developed the Tikit Online Learning modules for InterAction.  Specifically designed for law firms and other professional services providers, the Tikit Online Learning solution contains a range of communication and education modules to raise end-user understanding, and take-up, of your CRM solution and its related processes.

Firms who are implementing CRM for the first time, managing CRM across distributed offices, or upgrading (eg InterAction 5.6 SP2) can particularly reap the benefits of Tikit's Online Learning for InterAction.   

Tikit Online Learning for iManage WorkSite

Tikit has designed and implemented more than 140 Content Management solutions in law firms and other professional service providers, and speicalises in the implementation of WorkSite from Autonomy iManage. Drawing on the knowledge and expertise amassed as a result, Tikit has now developed the Tikit Online Learning modules for WorkSite - this solution contains a range of communication and education modules to raise end-user understanding, and take-up, of your content management solution and its related processes.

Firms who are implementing enterprise content management for the first time, managing across distributed offices, or upgrading (eg WorkSite 8.5) can particularly reap the benefits of Tikit's Online Learning for WorkSite.    

 

Resources

Penningtons Solicitors LLP; 200 fee-earners; UK

Penningtons Solicitors LLP, a top 100 UK commercial and private client law firm, has employed the Tikit Online Learning solution for InterAction to accompany the roll out of its new Tikit CRM solution, and to engage end-users and both raise awareness and understanding of the project, and the solution.

To download Penningtons case study click here

Redtray e-Learning

 To download PDF click here

casestudy

"Tikit offered us a great partnership on this project, by creating a market leading document management implementation in our legal environment – the competition couldn’t."

Head of Information Technology at Bech-Bruun
See full case study>

ashurst

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16th July 2010

Tikit announces sales of eMarketing Suite in North America

Tikit announced today software sales to five new US clients

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16th July 2010

Tikit announces raft of new business wins

Tikit announced today software sales to new and existing clients

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6th October 2010

AIT Conference

Tikit is delighted to be sponsoring & presenting at the AIT Conference

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