Solutions

"We have been delighted by the whole approach and professionalism shown by Tikit and TFB. Heringtons are a firm with a clear picture of where we want to be and I am very much looking forward to working together on future projects."

Ron Voden,
CEO, Heringtons Solicitors

 

Online Learning

Training is key to achieving the expected return on investment from new systems. The implementation may be successful, but if the training of the end-users fails, then the solution fails.

Tikit Online Learning solutions bring together well established training expertise - specifically the challenge of training professional end-users - with the best of online learning technology and product know-how. 

Tikit's Online Learning solutions range from the production of lightweight learning portals, multimedia presentations, all the way through to support tools for systems training.  Our Online Learning solutions can be used either as an in-house product or via Tikit’s fully hosted online learning portal.

For more information about Tikit Online Learning, please contact Simon Elven on simon.elven@tikit.com

 

  • Overview
  • Products
  • Resources
  • Case Studies

Blended learning solutions designed specifically for professional end-users

Tikit’s Online Learning solutions help law firms and other professional services providers to achieve the business benefits associated with technology, especially at times of implementing new solutions or upgrading critical business applications, and thus to obtain the maximum ROI from their investment in software.

Tikit's Online Learning solutions provide you with the communications and learning tools that your end-users need to increase their awareness and usage of your software systems. 

Our base Tikit eLearning modules can be customised to include communication from your managing partner, lateral hires who have previously used the products, as well as the IT and training teams.  These communication messages can be used to:

- Publicise the reasons for your software project
- Advertise the roadmap for your implementation
- Demonstrate how this software can increase the profitability and productivity of the firm
- Promote the correct business processes to ensure that the software is being used with the benefit and profitability of the business in mind

The specialist eLearning solutions developed and delivered by Tikit include:

Tikit Online Learning for LexisNexis InterAction CRM

Tikit has designed and implemented more than 85 CRM solutions based on LexisNexis InterAction.  Drawing on the knowledge and expertise amassed as a result, Tikit has now developed the Tikit Online Learning modules for InterAction.  Specifically designed for law firms and other professional services providers, the Tikit Online Learning solution contains a range of communication and education modules to raise end-user understanding, and take-up, of your CRM solution and its related processes.

Firms who are implementing CRM for the first time, managing CRM across distributed offices, or upgrading (eg InterAction 5.6 SP2) can particularly reap the benefits of Tikit's Online Learning for InterAction.   

Tikit Online Learning for iManage WorkSite

Tikit has designed and implemented more than 140 Content Management solutions in law firms and other professional service providers, and speicalises in the implementation of WorkSite from Autonomy iManage. Drawing on the knowledge and expertise amassed as a result, Tikit has now developed the Tikit Online Learning modules for WorkSite - this solution contains a range of communication and education modules to raise end-user understanding, and take-up, of your content management solution and its related processes.

Firms who are implementing enterprise content management for the first time, managing across distributed offices, or upgrading (eg WorkSite 8.5) can particularly reap the benefits of Tikit's Online Learning for WorkSite.    

 

Resources

Redtray e-Learning

 To download PDF click here

casestudy

“We could not have asked more of Tikit, their dedication  to the project and their technical expertise, coupled with the Court’s involvement, are what ensured the success of  this project.”

John Hunter, IT Manager, ECHR
See full case study>

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