Sector Experts

Each of Tikit's business sector groups is headed up by a director - each an expert in his or her field.  Tikit's sector heads each have deep domain expertise - not only of the solutions and architecting these to meet specific customer needs, but also significant experience (ie years and years) of working directly with legal and accounting firms to deliver projects, and to provide consulting advice and ongoing service.

Tikit's sector heads each lead a term of specialists to deliver consulting, implementation and support services to customers.

Simon Elven
Head of CRM

Contact simon.elven@tikit.com

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Simon heads up Tikit's CRM sector group, overseeing both the architecture of Tikit's CRM solutions, as well as developing the business expertise and managing the consulting personnel within the team.  Simon has been with Tikit since its formation in 1994 and has been instrumental in developing Tikit’s approach to project delivery.  Prior to Tikit, Simon worked with Computerland (City of London) from 1987 and worked in consultancy roles through its transformation into ComputerGroup and SHL Systemhouse.

Liam Flanagan
Innovations Director

Contact liam.flanagan@tikit.com

 

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Liam co-founded Tikit in 1994 and now heads up the Tikit House Style Management Group.  Liam is one of the creative forces behind the Tikit organisation; his knowledge of the legal industry's technology needs, and his skill in sourcing innovative products and delivering them in the marketplace, is unrivalled.  Prior to this, Liam spent 15 years working for AEG Olympia in a number of different sales and marketing roles, then moving to ComputerGroup in 1988, where Liam was responsible for identifying products and services targeted at the legal sector.

Danny Hoffman
Director of Network & Integration Services

Contact danny.hoffman@tikit.com

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Danny joined Tikit via the acquisition of MYOB, then a division of Solution 6, in 2004.  Danny first joined MICL in 1986, MICL specialised in supplying software to the accounting profession.  Working initially in engineering roles, Danny progressed to the role of Technical Director of the group, leading a dedicated infrastructure division dealing with nearly 200 professional service organisations.  Danny's team evolved through a number of acquisitions, and his team now form Tikit’s Network & Integration Services division.

Derek Kindercliff-Jones
Head of Managed Services

Contact derek.kindercliff-jones@tikit.com

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Derek joined Tikit in 2009 as Head of Managed Services - responsible for helping and managing firms outsourced IT support. Prior to work in the IT services industry, Derek has spent 9 years in the golf and leisure industry before launching a UK based European franchise organisation in sports apparel. Derek spent 7 years in the IT industry and, prior to joining Tikit in November 2008, has worked with two reputable Managed Service companies, providing Outsourced IT Support to legal and non legal clients. Over the last 5 years Derek's focus has been in the professional services and legal sector and he has worked with some of the UK's largest law firms, identifying cost efficiencies through co-sourced arrangements.

Gordon Simpson
Head of Content Management

Contact gordon.simpson@tikit.com

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Gordon heads up Tikit's Content Management group, overseeing both the architecture of Tikit's Content Management solutions, as well as developing the business expertise and managing the consulting personnel within the team.  Gordon has been a Director at Tikit since its formation in 1994. In that time he has been responsible for the successful delivery of over 75 document management implementations, 25 knowledge management implementation and 50 CRM implementations.  Prior to Tikit, Gordon was with ComputerGroup from 1988 as a systems integration manager, then transferred to SHL’s Geneva office in 1992 where he was responsible for managing a number of large-scale systems integration projects.