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"Our requirements for a partner to manage our IT infrastructure were: a trusted and experienced supplier; an organisation with the knowledge of our industry and our specific applications; a proven track record of successful delivery, on time and on budget. We identified Tikit Network & Integration Services as a technology provider who could fulfil our requirements."

Ashurst LLP

 

Tikit BPM Process PODs

Tikit Business Process Management (BPM) / Workflow solutions are developed on the industry-leading pure-play BPM platform from Metastorm, eWork.  Tikit combines its unmatched understanding of the way professional firms work with technical expertise in developing Metastorm-based solutions, to develop and deliver workflow automation solutions.

Tikit BPM solutions enable professional firms to automate key business processes - moving away from paper and manual processing to implement electronic data capture, routing and approvals.

The focus for the design and development of Tikit's Workflow solutions is to reduce inefficiency, remove data redundancy and collapse distance between departments / offices.

For more information about Tikit BPM Process Pods, please contact Mark Garnish on mark.garnish@tikit.com

 

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Automate, then optimise

Tikit BPM / Workflow solutions include pre-built applications containing both forms and processes - referred to as Process PODs - for key process-intensive business functions of professional firms. 

These pre-built Tikit Process PODs include applications for Client Matter Inception, Conflicts Checking and Money Laundering processes - designed to increase efficiency and reduce risk exposure.  Other Tikit Process PODs are available for routine administration tasks (eg leave management) and end-user financial functions (eg cheque request).

Tikit Process PODs can be delivered to the firm to provide the firm with a fast-start to building their own process automation solutions, ensuring rapid ROI.  

Tikit's BPM team also provides full service solutions - analysing requirements, scoping, undertaking custom development, and providing ongoing support.  These may be simple point solutions for automating a single business function, all the way through to full matter and case management solutions.

Tikit offers custom workflow solutions, and pre-built workflow applications - Process PODs - including:

New Business Intake Process PODs

Law firms are finding it especially challenging to ensure they observe strict compliance and regulatory standards.  Improving adherence to best-practice processes and increasing the quality of data collected as part of a new client or matter inception is widely being recognized as the place to start with business process management.  Tikit's New Business Intake PODs include: Client / Matter Inception, Conflicts Checking, Money Laundering and Risk Assessment.

Financial Process PODs

Tikit's Financial Process PODs are designed to simplify the finance functions commonly undertaken by front office end-users.  These include: Matter Closure, Cheque Requisition.

Administrative Process PODs

Tikit's Process PODs for admin processes are designed to streamline these internal tasks.  These iinclude: New Joiner, Leaver and Absence Management.

Matter Management PODs

Tikit's Matter Management PODs enable fee-earners to access client / matter information from systems such as the in-use PMS and CRM and to work on a client case from a central and single user interface.  Fee earners can send letters, create document bundles, add notes, add contact activities, send emails and create new appointments and tasks.

Case Management PODs

Being able to automate the complete legal process for specialist legal work types or case plans is incredibly important for firms today - particularly so for large volume work types.  Tikit's BPM-based case management solution automates repetitive and administrative tasks allowing fee-earners to concentrate on adding true value to the case.

Resources

Linklaters; 2400 lawyers; global

Using Metastorm BPM software as the foundation, Linklaters created and implemented the TRACS tool to manage the creation and tracking of all documents.

To download the Linklaters case study click here

Metastorm Business Process Management

To download PDF click here
casestudy

“We are smarter operators thanks to Tikit eMarketing. We can now create more imaginative, interactive and visually attractive email campaigns, with strong calls to action.”

James Grandage,
CRM & Knowledge Manager
Pannone

See the full case study >

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